The miracle of a modern education

I made a visit to the local Burger King the other day. My order totaled $10.63. I handed over a twenty dollar bill, a quarter, and four dimes. I knew that was a big mistake the moment I saw the cashier holding the coins in the palm of one hand, slowly pushing them back and forth with a finger from his other hand, a befuddled look on his face. He moved the coins about for about a minute, stared at the cash register knowing he had to enter the amount tendered, then finally he entered a number. I see the change due comes up as $9.57.  Sensing this just MIGHT be wrong, he asked the cashier next to him for help. Now two lines are being held up as this two try to figure out what to do next. Another minute passes by as the lines grow longer. Finally one of them asks a manager for help. She hands back the twenty and asks if the coins were my change. I explained they were my coins, but not the change. I hadn’t paid yet, that was just a part of the $10.63 I owed. She was confused and cancelled the order. I had to reorder. The lines are growing. Total is $10.63, change due is $9.37. I explain that no, it isn’t. You haven’t taken the five coins I handed over into account. Some more figuring. She hands back a ten.  Now we are making progress, but where is my other two cents? So I say I am still due two cents.  I don’t think she believed me, but tossed over another two cents just to get the lines moving again.

Normally, I wouldn’t care about two cents, one way or the other. But after spending about five minutes just trying to place a simple order, I wanted the two cents.

I know sometimes people can get nervous and forget how to make change, but this was ludicrous. The cash register is fully automatic. You enter an order, it pops up with the total due, in this case $10.63. No math involved. You enter the amount tendered, in this case, $20.65. The magic is done and it tells the cashier how much to give back, in this case $10.02. All that had to be done is to add $20 plus 25 cents plus 10 cents, plus ten cents, plus 10 cents, plus ten cents. $20, easy. It’s a twenty dollar bill. Now for the cents. Count 25, 35, 45, 55, 65. Was that really so hard?

If the three people involved were second graders, I would understand. They were all, presumably, high school graduates. What are they teaching now days?

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